Features/Strengths
Full cycle support
- We provide a one-stop service that covers everything from requirements organization, data collection and formatting to algorithm development, model learning, evaluation, and operation and maintenance.
- Easily link with internal and external systems and workflows to implement continuous improvements
Advanced technology and flexible customization
- Implementation track record in a wide range of fields including natural language processing, image analysis, and demand forecasting
- Customization is possible to meet industry characteristics and company-specific needs
A speedy and practical approach
- Verify effectiveness early at the PoC stage to minimize implementation risks and development costs
- Continue to update even after full operation to respond to changes in the business environment
Solution example
Omakase Order Cloud “ORDIA”
ORDIA, the Omakase Order Cloud service developed and provided by our company, is an AI solution that automatically analyzes and classifies order data and inquiry information received in various forms, such as fax, email, and Excel, and connects it to the necessary systems.
This dramatically improves the efficiency of order processing and inquiry responses, and reduces input errors and omissions.
Main process
1
Receiving various input channels
- Receive information in various formats such as fax, email, CSV/Excel in one go and automate it.
- Analyze and classify the content within the system to identify whether it is an order or an inquiry
2
Content analysis and master reference
- Create order data by comparing with product master, order history, and customer master
- Analyzes inquiries using natural language processing and automatically extracts relevant information
3
Automatic response and inquiry handling
- Quickly respond to inquiries such as requests for quotes and stock availability via a portal screen or automatically generated documents
- If approval flow is required, the person in charge can check on the portal and give additional instructions.
4
Bulk output/integration with existing systems
- Order data is output in a standardized format (Excel, CSV, etc.) and imported into the core system or ERP.
- Progress and various logs can be monitored in real time on the portal screen
Advantages of introduction
Improve business efficiency and reduce human error
Significantly reduce the hassle of manual input and file management, improving the speed and accuracy of order and inquiry responses
Improving customer satisfaction
Reduces cumbersome confirmation procedures and response delays, providing smoother, more consistent service
Ensuring scalability
Highly scalable design that can flexibly accommodate increases in orders and new product lineups
The value of our AI development
1
Supporting business model transformation
By automating operations using AI, resources can be concentrated in more strategic areas, accelerating the development of new businesses and services.
2
Synergy with DX promotion
By linking with existing systems (ERP and SCM), data-driven organizational management is realized, contributing to improved productivity across the company
3
Sustainable innovation
Even after full-scale operation, algorithms and data will be continuously updated to constantly respond to changes in the environment and diversifying needs.
If you are interested in AI development or the introduction and utilization of ORDIA, please contact us here.
Utilizing our advanced technology and extensive track record, we will provide strong support for improving your business efficiency and creating new value.