Policy&Terms

Policy/Terms of Use

Lab Partner AI

Lab Partner AI Privacy Policy

Sugbrain Inc. places the highest priority on protecting the confidentiality of users’ personal information and research data. In providing this service (Lab Partner AI), we have established the following privacy policy.

1. Information we collect

We will collect your name, email address, and affiliated institution when you register your account, as well as research data (experiment notes, chats, inventory information, etc.) entered and recorded in connection with your use of this service.

2. Exclusion from use in AI learning (ensuring confidentiality of information)

Any research knowledge or personal information entered into this service will not be used as training data for external generative AI models. The knowledge cultivated in the user’s lab will be used only to improve convenience within that lab, and the confidentiality of the information will be fully guaranteed.

3. Closed management environment

Your data is strictly managed in a closed environment that cannot be accessed by anyone other than authorized members. This system is designed to prevent unexpected data leakage outside the organization, allowing you to store even highly confidential research data with peace of mind.

4. Communication encryption and access control

All data communications are protected using SSL/TLS encryption technology. We maintain a robust system infrastructure that prevents unauthorized access by anyone other than system administrators, and comply with the security requirements of research institutions.

5. Prohibition of provision to third parties

Except as required by law, we will not provide collected information to third parties without the prior consent of the individual.

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